Returns & Exchanges
At JenniHome, we want you to love every piece you bring into your living space, which is why we offer a 30-day return window for all items in their original condition. If your home decor or furniture doesn't perfectly fit your vision, our streamlined process makes exchanges and refunds simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original protective packaging to ensure they remain undamaged during transit back to our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.